Privacy Policy of Tic Innovation Service Company

At Tic Innovation Service Company (hereinafter referred to as "we," "us," or "our"), we value your privacy and are committed to protecting your personal data. This privacy policy describes how we collect, use, store, and safeguard the information of visitors to our website and social media.

1. Information We Collect Through Our Website:

To ensure our website operates effectively and provides you with the best experience, we collect certain Personal Information. This information is gathered from the following sources:

A. Information You Provide:

When you register on our website, we collect Personal Information such as your name, address, email address, date of birth or age range, phone number, and general geographic location (e.g., zip code, city, state). This information is provided voluntarily by you through contact forms or other means on our website.

B. Automatically Collected Information (Non-Personal Information):

  • We may use various technologies to gather information automatically from your device when you visit our website.
  • Automatic Data Collection We may collect information like your IP address, location data, browser type and language, access times, cookies, referring or exit URLs, internet service provider, date/time stamp, operating system, and preferences.
  • Google Analytics: We utilize Google Analytics to analyze how you use our website. To disable this, you can download the browser add-on from Google here. More about privacy in Google Analytics can be found in their overview.
  • Mobile and Social Network Data We may collect information from mobile applications or through third-party social networks if you interact with our content on these platforms.
  • Google Account Information If you are signed into your Google account while using our website, we may access your Google account information with your consent, strictly adhering to Google's policies regarding data use.

Information We Collect Via Other Channels

Text Messaging Program
If you opt to receive text messages from us, we may collect geolocation information to send you personalized marketing messages without sharing your mobile number with third parties.

Social Media Information:
If you consent to share your Personal Information on third-party social media platforms, we may collect data from your profile or posts.

Third-Party Data:
We may obtain information about you from third-party data providers, which could enhance our understanding of our customers

3. Cookies and Similar Technologies

Use of Cookies: We use cookies to:

  • Facilitate site navigation
  • Store user preferences
  • Provide personalized content

Disabling Cookies: You can disable cookies through your browser settings, but this may affect the functionality of our website.

4. Why We Collect Your Information

We gather your Personal Information for several reasons:

  • Website Functionality: To ensure our website operates correctly and to gather analytics for improvements.
  • Service Provision: To deliver the services you have requested.
  • Account Maintenance: To manage your rewards accounts.
  • Marketing Communications: To send you relevant updates and promotional material.
  • Customer Service Improvement: To assess and enhance our customer service.
  • Customization: To tailor our services to your needs.
  • Promotional Management: To handle contests and promotions.
  • Response to Inquiries: To address your requests for information.
  • Personalized Experience: To improve your experience on our website.
  • General Business Purposes. For operational and security management of our website.
  • Legal Compliance: To adhere to legal regulations.

5. Sharing Your Personal Information

We may share your Personal Information under certain circumstances:

  • Service Providers: We collaborate with authorized providers to perform specific services on our behalf.
  • Advertising Partners: We may allow third-party advertisers to target custom content to you.
  • Legal Compliance: We may share information as required by law or to protect rights.
  • Fraud Prevention: To investigate or prevent illegal activities.
  • Affiliates: Sharing with our affiliated entities for operational purposes.
  • Corporate Changes: In case of mergers, acquisitions, or ownership changes.
  • Your Consent: With third parties you authorize.

6. Data Security Measures

Tic Innovation implements a comprehensive Information Security Program using physical and IT security measures, including:

  • Firewalls
  • Segmented Data Storage
  • Encryption
  • Multi-factor authentication
  • Access policies ensuring least privilege

While we strive to protect your Personal Information, no system is entirely immune to security incidents. Should such an event occur, we will notify you as required by applicable laws

7. User Rights

We respect users'; rights regarding the protection of their personal data. If you have any questions about your rights, please feel free to contact us.

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting on this page. We recommend reviewing this policy periodically to stay informed about how we protect your information.

9. Contact

If you have questions or concerns about our privacy policy, you can contact us at hi@ticinnovation.org